Agent Banking

Your Bank. With you everywhere.

Overview

You can now have your suppliers or distributors visit any BANK OF AFRICA branded agent in their neighborhood to transact with you and enjoy banking services wherever they are located. Save the risks of moving cash across distances to a branch and encourage your suppliers to simply Bank near their office, business.

Discover our Agents

Access Banking Services At Over 200 Locations Countrywide And Growing

Enjoy Free Deposits

Pay Bills – Pay Bills Free Of Charge

Earn – You Can Apply To Earn Extra Income By Becoming A BOA Agent

Confirmation – Receive A Receipt And SMS Alert For All Transactions

Security – All Agents Are Accredited By The Bank And Central Bank Of Uganda

Cash deposits (BOA Accounts) - Free
Cash deposits (Other Bank Accounts) - Free
Cash withdraws - UGX 3,000
Bill payments (Water, UMEME) - Free
School fees payments - 2,500
Account opening - Free

N:B. All other transactions not included in the above list will be charged at the pay-as-you-transact fee.

Download our services and products pricing guide for more information.

Existing BOA business customers: Please use the "ways to apply" section below to call us, book an appointment or request a call back to get started.

General Requirements (New Customers)

To open your account online and get registered on our digital channels, please scan the following documents prior to commencing the process.

1 current passport photograph of yourself (and for all other directors if not a sole proprietorship)
Valid identification document of yourself– National ID for Ugandans or passport for foreign nationals (and for all other directors if not a sole proprietorship)
Personal valid email address and phone number (and for all other directors if not a sole proprietorship)

Requirements By Entity Type

- Sole Proprietorships
  Click here for requirements
- Partnership Firms
  Click here for requirements
- Limited Liability
  Click here for requirements
- Clubs / Societies / NGOs / Churches / Charities
  Click here for requirements
- Trusts / Administrators / Executors / Liquidators
  Click here for requirements

Ways to apply

Book an appointmentMeet with one our Relationship Managers at a branch, your office or virtually

Book
Now

Call UsReach our Service team now to get quick help in signing up for our services

Call
0800 100 140

Request A call backOne of our Specialists will call you at a time of your convenience

Call
Back

Your guide

Approach a certified / authorized BOA Agent in your neighborhood.
Provide your account details for the deposit to the agent who keys in your details
Confirm account details of recipient with the agent before depositing
If correct provide cash to agent to complete the transaction
Obtain an electronically printed receipt and an SMS notification for your deposit
Success! Your deposit has been received

Operate or carry out a transaction when the system is down or when there is any communication failure in the system, or in the customer’s absence.
Carry out a transaction when a hard copy system generated receipt or acknowledgement of the transaction cannot be generated.
Charge fees directly to customers.
Undertake cheque deposits or encashment of cheques.
Distribution of cheque books, ATM cards or PIN mailers.
Conduct foreign exchange transactions.
Sub-contract other person(s) to provide agency banking services.
Provide agency banking services at a location other than the physical address of the agent.
Grant loans or advances or carry out any appraisal function for purposes of opening an account or granting of a loan or any other facility except as may be permitted by any other written law to which the agent is subject.
Be a guarantor to BANK OF AFRICA –Uganda customers.