Send Feedback - BOA UGANDA

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Compliment Form Notice

If you have experienced great service from one of our staff members or perhaps through any of our digital self-service channels, please tell us about it by using this simple form. We have provided four compliment categories to enable us capture your specific area of commendation.

Please complete the form by entering your details and we will contact you within two working days to acknowledge receipt of your compliment

Please note;
For security reasons we recommend you do not include account or related mobile and internet banking details in this message. To enable our service excellence team reach you easily, please provide your name, address and preferred contact number. We will respond to you within 48 hours by telephone. The information supplied will be treated in the strictest confidence.
Complaint Form Notice

Dear Customer, we regret that you have reason to complain about your banking experience. We have provided for complaint categories to enable us to respond to your specific complaint with precision.

Please complete the form by entering your details and we will contact you within two working days to discuss the matter further. Should you have a general concern or query, please follow this link – feedback form - to share your general concern or query.

Please note;
For security reasons, we recommend you do not include account or related mobile and internet banking details in this message. To enable our service excellence team reach you easily, please provide your name, address and preferred contact number. We will respond to you within 48 hours by telephone. The information supplied will be treated in the strictest confidence.
Feedback Form Notice

Dear Customer, we are constantly striving to improve our service and to forge a closer relationship with you. Your honest feedback is a great way for us to listen to you and your experience with any of our products, or services. It helps us appreciate if any of our products or services is a perfect fit for your needs or simply aids our recognition of ways we could make improvements to meet your need. We have provided for feedback categories to enable us respond to your specific feedback or query.

Please complete the form below by entering your details and we will contact you within two working days to discuss the matter further. Should you have a complaint, please follow this link – complaint form or compliment form to share your delight with us.

Please note;
For security reasons we recommend you do not include account or related mobile and internet banking details in this message. To enable our service excellence team reach you easily, please provide your name, address and preferred contact number. We will respond to you within 48 hours by telephone. The information supplied will be treated in the strictest confidence.
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