Supporting Our Communities

Committed to leaving no one behind

Overview

One of the four prongs of our mission statement is to contribute to the development of all our stakeholders. In delivering this mission, we ensure that all financial and non-financial considerations in deciding on investment and operations decisions are aligned to serve our stakeholders.

Every day we are making a difference for all Ugandans to develop like - helping small business owners get started on their journey, providing support to educational institutions so our young ones can study, or providing a free life insurance cover for parents. Every day counts for us in leaving no one behind.

Our Commitment

To promote sustainable finance

To protect the environment

To be a responsible employer

To promote good governance and risk management

To promote business ethics and responsible customer relationships

To promote community interest and stakeholder dialogue

Discover Our Support Measures

Promoting business ethics and responsible customer relationships

We maintained multi-channel customer engagement and feedback mechanisms and reiterate our commitment to protecting customer data through continuous enhancements to our information security systems.

95%SME Suppliers

We also continue to support the development of SMEs with over 95% of our suppliers being Ugandan SMEs.

Promoting good governance and risk management

During 2019, we had the transition of the outgoing board leadership (former Chairman, Mr. John Carruthers, Mr. Mohan M. Kiwanuka, and Ms Kathleen Goense), whose contribution to the Bank’s growth over the years has been enormous, and welcomed the new Board Chairman, Mr. George Egaddu, together with new Board members, Mr. Conrad Nkutu and Mr. Henri Laloux, and more recently in 2020, Mr. Musisi Kiwanuka, all of whom come from diverse backgrounds with a broad wealth of knowledge and experience that the Bank and stakeholders will benefit from.

We also held key governance and risk management engagements for the board, management, and clientele of the Bank. We also continued to maintain complete and certified financial information to better inform decision making of our stakeholders.

Being a great place to work

50%Women

We maintained an equal opportunities environment for all our staff by encouraging women to participate in available opportunities. More than 50% of our workforce are women, with more than 30% in managerial positions.

9,000+Hours

We also committed over 9,000 hours to develop and skill our 450+ employees. We also undertook various staff wellbeing programs including but not limited to wellness, financial literacy, and health camps to promote a healthy work-life balance.

Supporting Our Communities

Overview

Our Commitment

Discover Our Support Measures

For you

For Business

Corporate

Support

Brand

Our brand story

Leadership

Careers

Media & Notices

Partner Relations

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